AQUASIM Technical Support

The program AQUASIM was originally developed in the computer and systems sciences department of EAWAG for internal use. The increasing number of external users rises the request for technical support. As stated in the AQUASIM license agreement we are not able to give technical support on problems of program use. However, in order to help the program users to solve their problems, the following possibilities are offered:

Program Errors

Program errors as well as suggestions for program improvements should be reported to:
Peter Reichert, EAWAG, CH-8600 Dübendorf, Switzerland
E-Mail: reichert@eawag.ch, Fax: ++41(0)44 823 53 75
We are interested to correct all program errors and to improve the program. Registered AQUASIM users will obtain corrected program versions or information on known errors.

Individual Problems in Program Use

We maintain an electronic user group list that facilitates contacts among AQUASIM users. If you send a request to aquasim-users@eawag.ch it is distributed to all members of the user group. These persons may give answers directly to the sender of the request or let the answer again be distributed to all user group members by sending it to aquasim-users@eawag.ch. The latter method should be preferred because other readers of the list may also be interested in the answer.
To subscribe to the AQUASIM user group list, send the mail message

subscribe aquasim-users <mail-address> to majordomo@eawag.ch. This message must be contained in the body of the mail (not in the subject) and <mail-address> must be replaced by your mail address.

You can unsubscribe from the list by sending the message

unsubscribe aquasim-users <mail-address> to majordomo@eawag.ch.

AQUASIM Training Courses

Starting in 1996, there are courses on AQUASIM program use every one or two years. Attending such a course provides you with a well-founded knowledge on program use and the opportunity to discuss your own problems with the course lecturers as well as with other participants.